Question 1

What's Included

Accepted Answer

Your Welcome Moment: Meet Your CEO and Group. Melbourne laneways walk. Guided walk at Uluru - Kata Tjuta National Park. Sunset at Uluru. Guided Hiking at Kings Canyon. Visit to Telegraph Station. Ferry to Manly Beach. Visit to Victoria Market. Visit to Royal Botanic Gardens of Melbourne.  Guided Daintree Rainforest walk. Whitsunday Islands boating excursion. Blue Mountains stay with hikes. Scenic Railway. Orientation walk in Sydney. Free time in Cairns, Byron Bay, and Sydney. Internal flights. All transport between destinations and to/from included activities.

Question 2

What are the main highlights of this trip?

Accepted Answer

Discover the hidden laneways of Melbourne, Hike through Kings Canyon, Join an interpretive walk through Uluru Kata Tjuta National Park, Trek through Mossman Gorge in the Daintree Rainforest, Enjoy a boating excursion through the gorgeous Whitsundays, Surf Lesson in Byron Bay, Explore the Blue Mountains by foot

Question 3

Is there a disclaimer I should read before booking this trip?

Accepted Answer

The information in this trip details document has been compiled with care and is provided in good faith. However it is subject to change, and does not form part of the contract between the client and the operator. The itinerary featured is correct at time of printing. It may differ slightly to the one in the brochure. Occasionally our itineraries change as we make improvements that stem from past travellers, comments and our own research. Sometimes it can be a small change like adding an extra meal along the itinerary. Sometimes the change may result in us altering the tour for the coming year. Ultimately, our goal is to provide you with the most rewarding experience. Please note that our brochure is usually released in November each year. If you have booked from the previous brochure you may find there have been some changes to the itinerary. 

VERY IMPORTANT: Please ensure that you view a final copy of your Trip Details a couple of days prior to travel, in case there have been changes that affect your plans.

Question 4

Is there a travel disclaimer for my itinerary I should review before booking this trip?

Accepted Answer

While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The Trip Details document is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Aboard expedition trips visits to research stations depend on final permission. 

Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.

Question 5

What important notes should I be aware of before the trip?

Accepted Answer

1. Please be aware that wifi and internet access is not as readily available in Australia as in other parts of the world. There are often additional charges to connect to the internet, and speeds may be slower than what you are used to.

2. Over public holidays in Australia and New Zealand (such as Christmas, New Years Day, Easter, and Anzac Day) there may be some limitations of services and disruptions to schedules. In general our tours still operate effectively over public holidays, but there may be closures of optional activities and restaurants, and slight itinerary adjustments in order to provide all tour inclusions.

3. Please note that this tour combines with other G Adventures tours. As such, the staff and some travel companions on your tour may have previously been traveling together with G Adventures, prior to Day 1 of your tour. Likewise, some staff and travel companions may be continuing together on another G Adventures tour, after your trip concludes.

4. ACCOMMODATION NOTE:
Please be aware that properties we stay in with only two stories may not have elevators installed and climbing the stairs with your luggage will be necessary.

Question 6

What is the group leader like?

Accepted Answer

This G Adventures group trip is accompanied by one of our group leaders, otherwise known as a Chief Experience Officer (CEO). The CEO will be the group manager, leader and driver - this person is experienced in the routes travelled and will organize and lead the meal preparations and has experience in cooking a variety of local and international dishes for large groups.

As the group coordinator and manager, the aim of the CEO is to take the hassle out of your travels and to help you have the best trip possible. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. They will also offer suggestions for things to do and to see, recommend great local eating venues and introduce you to our local friends. 

We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting - we think it's the best of both worlds.

Question 7

What meals are included in this trip?

Accepted Answer

7 breakfasts, 4 lunches, 3 dinners

Question 8

What are the meals like on this trip?

Accepted Answer

Eating is a big part of traveling. Generally meals are not included in the trip price when there is a choice of eating options, to give you the maximum flexibility in deciding where, what and with whom to eat. It also gives you more budgeting flexibility. Our groups tend to eat together for most meals but there is no obligation to so. Your CEO will be able to suggest favourite restaurants during your trip. 

We love checking out what the locals are doing and what makes up their daily routines. In Italy that could be starting the day with an espresso and cornetto standing at the bar in a local café. in Australia it might include an iced coffee and sausage roll by the beach and in Vietnam it could be slurping a steaming bowl of pho sitting on a plastic stool on a busy street corner. Hey, variety is the spice of life!

Question 9

What are the modes of transportation on my trip?

Accepted Answer

Private Vehicle, Ferry, Plane, Walking

Question 10

Are local flights included in the cost of the trip?

Accepted Answer

Local flights are included in this itinerary. The max luggage allowance on domestic flights within Australia is 1 checked bag (20 kgs) and 1 carry on (7 kgs) per person.

Question 11

Is there an extra cost for travelling solo?

Accepted Answer

We believe solo travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and solo travellers on these itineraries must pay the single trip price.

Question 12

Where will we stay during the trip?

Accepted Answer

Hotels (18 nts), rainforest cabin (2 nts), Desert Tented Camp (2nts)

Question 13

What are the joining instructions?

Accepted Answer

For details of your joining hotel please refer to your tour voucher, G Account, the G Adventures App or contact your travel agent.

From Sydney airport (SYD), to reach your starting accommodation you can take the Sydney Airport Shuttle, the Train or a local taxi. Please go to the airport information desk for assistance. Please note, if taking the train, the station is under the airport terminal.


Please note that day 1 is an arrival day and no activities have been planned on this day.

Upon arrival to your Joining Hotel (note that check-in time will be in the afternoon), look for a note or bulletin board in the reception with a note from your CEO. This note will give the details of your Welcome Meeting on day 1 (usually between 5pm and 7pm), where you will get a chance to meet your CEO and other travellers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details!

If you are arriving later and will miss the Welcome Meeting, your CEO will leave a note at reception for you with any information you may need, and with morning instructions for the next day.56:T

Question 14

What happens if I experience problems when arriving?

Accepted Answer

We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, please refer to the emergency contact details provided in this dossier and contact us as soon as possible. If you have a pre-booked transfer, and you have not made contact with our representative within 30 minutes of clearing customs and immigration, we recommend that you make your own way to the Starting Point hotel, following the Joining Instructions. Please apply to your travel agent on your return for a refund of the transfer cost if this occurs.

Question 15

Who should I contact in case of an emergency?

Accepted Answer

Should you need to contact G Adventures during a situation of dire need, it is best to first call our local office in Melbourne. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, so we may return your call and assist you as soon as possible. EMERGENCY CONTACT NUMBERS G Adventures Local Office and after office hours emergency number From outside Australia: +61 49 768 1378 From within Australia: 049 768 1378 If you are unable for any reason to contact our local operations manager, please call the numbers listed below which will connect you directly with our Sales team who will happily assist you. Hours of operation by region can be found here. Toll-free, North America only: 1 888 800 4100 Calls from UK: 0344 272 0000 Calls from Germany: 0800 365 1000 Calls from Australia: 1 300 796 618 Calls from New Zealand: 0800 333 307 Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999

Question 16

Are there any additional packing suggestions I should consider?

Accepted Answer

You will be on the move a lot, so our advice is to pack as lightly as possible. 

We recommend using a backpack for your convenience, or a medium-sized suitcase if you prefer. Heavy luggage is not recommended for the health of the CEO, who will take a lead in loading the storage trailer. Due to space in the trailer, we will not be able to accommodate more than one piece of main luggage per person. A good size day-pack (20-35L) is also essential to carry your personal gear for the day, as access to luggage between destinations will be limited. This daypack will be used to carry your personal gear for the day, your lunch and a water bottle.

Question 17

When can I do my laundry on this trip?

Accepted Answer

Your CEO will advise you along the trip where you will be able to do your laundry.

Question 18

What are the visas and entry requirements for my trip?

Accepted Answer

All countries require a valid passport (with a minimum 6 months validity). Contact your local embassy or consulate for the most up-to-date visa requirements, or see your travel agent. It is your own responsibility to have the correct travel documentation. Visa requirements for your trip will vary depending on where you are from and where you are going. We keep the following information up to date as far as possible, but rules do change and sometimes without warning. While we provide the following information in good faith, it is vital that you check the information yourself and understand that you are fully responsible for your own visa requirements. Visa information specific to your destination and nationality can be found in our Important Pre-Departure Information page here

Question 19

What should I consider when planning my personal expenses and discretionary spending for this itinerary?

Accepted Answer

Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Please consider your own spending habits when it comes to allowing for drinks, shopping and tipping. Please also remember the following specific recommendations when planning your trip.

Question 20

What should I know about currency, credit cards, and exchanging money while on this tour?

Accepted Answer

The Australian currency is the Australian Dollar (AUD).

Credit cards are accepted almost everywhere in Australia and can be used to purchase small and large items. When purchasing products or services with a foreign credit card you may be charged additional fees by your credit card company for foreign purchases. 

Credit cards and debit cards are very useful for cash advances but you must remember to bring your PIN number (be aware that many ATM machines only accept 4-digit PINs). Both Cirrus and Plus system cards are the most widely accepted debit cards. Both Visa and Master Cards are the most widely accepted credit cards. While ATMs are commonly available, there are no guarantees that your credit or debit cards will actually work check with your bank before you travel. A visit to an ATM can be arranged on Day 1 and other days of the trip.

Do not rely on credit or debit cards as your only source of money. A combination of local currency (preferably smaller bills, 5's, 10's and 20's), traveller’s cheques and credit cards is best. Currency exchange is best obtained prior to travel or at the airport, currency exchange is easy to find in Australia in the gateway cities and most banks do accommodate.

Always take more rather than less, as you don't want to spoil the trip by constantly feeling short of funds. 

As currency exchange rates can fluctuate often we ask that you refer to the following website for daily exchange rates: www.xe.com59

Question 21

How much emergency money should I bring on this trip?

Accepted Answer

Please also make sure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, to be used when circumstances outside our control (ex. a natural disaster) require a change to our planned route. This is a rare occurrence!

Question 22

Should I be tipping on my trip?

Accepted Answer

It is not customary in New Zealand or Australia to tip service providers, but if you do experience outstanding service it is good to do so.  Such service would only usually be in places like quality restaurants and it would be very rare that you would tip more than 10%.  Unless specifically asked to do so at the time (by your CEO) - do not tip your local guides. Also at the end of each trip if you felt your G Adventures Chief Experience Officer did an outstanding job, you may consider a small tip - 5-10 AUD per person, per day - but it certainly isn't expected.

Question 23

What activities are optional on this trip?

Accepted Answer

Sydney
- Sydney Opera House Visit (50-199AUD per person)
- Sydney Harbour Bridge Climb (385-415 per person)
- Jet Boat Ride (85AUD per person)

Melbourne
- 12 Apostles, Otways & Great Ocean Road

Cape Tribulation
- Great Barrier Reef Visit  (217AUD per person)
- Daintree National Park Visit  (Free)
- Daintree Rainforest Night Walk (55AUD per person)

Byron Bay
- Skydiving (409AUD per person)
- Ocean Kayaking in Byron Bay

Cape Byron
- Cape Byron Lighthouse Visit (Free)

Coogee Beach
- Coogee Beach to Bondi Beach Coastal Walk

Question 24

What do I need to know to about safety and security on my trip?

Accepted Answer

Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe keeping of your passport, air tickets, travellers' cheques, cash and other valuable items. Leave your valuable jewelery at home - you won't need it while travelling. Many of the hotels we use have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. When travelling on a group trip, please note that your group leader has the authority to amend or cancel any part of the trip itinerary if it deemed necessary, due to safety concerns. Your Chief Experience Officer (CEO) will accompany you on all included activities. During your trip you will have some free time to pursue your own interests, relax and take it easy and explore at your leisure. While your CEO will assist you with options available in a given location, please note that any optional activities you undertake are not part of your itinerary, and we offer no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Although the cities visited on tour are generally safe during the day, there can be risks to wandering throughout any major city at night. It is our recommendation to stay in small groups and to take taxis to and from restaurants, or during night time excursions. Water based activities have an element of danger and excitement built into them. We recommend only participating in water based activities when accompanied by a guide(s). We make every reasonable effort to ensure the fun and adventurous element of any water based activities (in countries with varying degrees of operating standards), have a balanced approach to safety. It is our policy not to allow our CEOs to make arrangements on your behalf for water based activities that are not accompanied by guide(s). Swimming, including snorkeling, is always at your own risk. Read more about travel safety for ways to further enhance your personal safety while traveling.

Question 25

What rules should I know before joining this trip?

Accepted Answer

Illegal drugs will not be tolerated on any trips. Possessing or using drugs not only contravenes the laws of the land but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for our travellers. Our philosophy of travel is one of respect towards everyone we encounter and in particular the local people who make the world the special place it is. The exploitation of people in the sex trade is completely contrary to this philosophy. Our CEOs have the right to expel any member of the group if drugs are found in their possession or if they utilize the services of paid sex workers, in any capacity.

Question 26

Is travel insurance required for my trip?

Accepted Answer

Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your leader, who will take note of your insurance details. When selecting a travel insurance policy we require that at a minimum you are covered for medical expenses including emergency evacuation and repatriation. A minimum coverage of USD200,000 is required. We strongly recommend that the policy also covers personal liability, cancellation,  curtailment and loss of luggage and personal effects. Some tours include adventure activities that require extra coverage (e.g. crampon use); please review your itinerary and make sure that you are covered for all included activities. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.

Question 27

What is Planeterra?

Accepted Answer

Planeterra International Foundation is a non-profit organization committed to turning travel into impact by helping local communities earn an income from tourism. Planeterra connects underserved local communities to the benefits of tourism by developing and supporting small community-owned businesses. These businesses support Indigenous people, empower women, grant youth access to employment opportunities, and protect the environment. Planeterra also works to ensure these businesses have a thriving customer base by integrating their projects into G Adventures’ itineraries globally. G Adventures is Planeterra’s largest corporate donor, covering all operating costs, so 100% of your donation will bring opportunity to people in need. G Adventures Dollar-a-day Program - Make Every Day Count - Turn your travel into impact with Planeterra Foundation. Did you know? Most communities around the world do not benefit from tourism. Give back to the places you visit on your travels by creating opportunities for local people to earn an income, and protect the environment. Make every day count by donating $1/day for the length of your trip, and join us in empowering the communities you will visit when you travel. 100% of your donation goes directly to Planeterra projects.5c:[

Question 28

How can I share feedback about my trip experience?

Accepted Answer

Earn 5% off your next G Adventures Tour (up to $100 USD)*

After your travels, we want to hear from you! Your feedback information is so important to us and to thank you for your time, we are pleased to offer a 5% discount (up to a maximum of $100 USD) off your next G Adventures holiday. All you need to do is submit the form within 4 weeks of the completion of your tour, and you'll be able to join the thousands of travellers who have taken 2, 3, 4 or even 10 or more tours with us!

Discount cannot be combined with other offers or applied to 'Independent' style trips. Maximum discount value is $100 USD (or equivalent currency). Valid for new bookings only. G Adventures reserves the right to withdraw or modify this offer at any time without notice. Limited to one discount per person.

Question 29

Does G Adventures have an email newsletter I can subscribe to?

Accepted Answer

Our adventure travel e-newsletter is full of travel news, trip information, interesting stories and contests. To avoid missing out on special offers and updates from G Adventures, subscribe at www.gadventures.com/newsletters/ Stay current on how our company invests in our global community through our foundation – Planeterra. Sign up for Planeterra's monthly news to learn more about how to give back and support the people and places we love to visit.

Question 30

How old must I be to join this trip?

Accepted Answer

You must be 18 to travel unaccompanied on a G Adventures tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.

Question 31

Are international flights included in this trip?

Accepted Answer

No, international flights are generally not included in the price of your tour. 

However, on some combo tours travelling between two different countries, international flights are included as part of the itinerary and price of the tour. Please speak to your GCO or booking agent for further details. 

In addition, check-in times and baggage allowances/restrictions vary by airline and can change at any time. For the most up-to-date information for your flight, please contact your airline. We recommend checking in online in advance to avoid potential delays at the airport.

Question 32

Who will be leading the group?

Accepted Answer

CEO (Chief Experience Officer) throughout

Question 33

What should LGBTQ+ travellers know about safety and travel considerations on this trip?

Accepted Answer

The safety and well-being of all of our travelers is a priority at G Adventures and that includes our travelers who identify as part of the LGBTQ+ community. We recognize that there are specific concerns and questions you may have about your adventure in terms of safety and security. We encourage you to visit our LGBTQ+ page for useful resources to ensure you feel safe and comfortable throughout the duration of your trip. The Equaldex tool linked on this page can be of particular help when deciding where you may want to visit next.

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